Privacy policy

Privacy Policy

Last updated: August 2026

At Happy Kitchen, operated by Nughy Marketing Ltd, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share your personal data when you visit happykitchenofficial.com, purchase our digital products, contact us, or otherwise interact with our services.

We process personal data in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

For the purposes of applicable data protection law, the data controller is:

Nughy Marketing Ltd
Trading as Happy Kitchen

Company Number: 17389462
Registered in England & Wales

Office 1589
85 Dunstall Hill
Wolverhampton
WV6 0SR
United Kingdom

Email: contact@happykitchenofficial.com
Website: happykitchenofficial.com

2. Personal Information We Collect

Depending on how you use our website, we may collect the following types of personal information:

  • Name
  • Email address
  • Billing address
  • Payment and transaction information
  • Order details
  • IP address
  • Browser and device information
  • Website activity and interaction data
  • Marketing preferences
  • Communications you send to us
  • Customer support information
  • Information collected through cookies and similar technologies

We generally collect information directly from you when you place an order, contact us, subscribe to marketing communications or interact with our website.

We may also receive certain information automatically through our website, payment providers, Shopify and other service providers.

3. How We Use Your Information

We may use your personal information to:

  • Process and manage your orders
  • Deliver digital products and download access
  • Send order confirmations and transactional emails
  • Provide customer support
  • Respond to questions, complaints or refund requests
  • Prevent fraud and unauthorized transactions
  • Improve our website and customer experience
  • Analyse website performance and usage
  • Maintain business and accounting records
  • Comply with legal and regulatory obligations
  • Send marketing communications where permitted by law
  • Personalise advertising and marketing where appropriate

UK privacy rules require businesses to identify a valid lawful basis before processing personal data.

4. Lawful Bases for Processing

Depending on the circumstances, we may rely on the following lawful bases:

Contract
Where processing is necessary to complete your purchase, deliver your digital product or provide customer support relating to your order.

Legal obligation
Where we are required to process or retain information to comply with tax, accounting, consumer protection or other legal requirements.

Legitimate interests
Where processing is reasonably necessary for our business interests, such as fraud prevention, website security, improving our services and understanding how customers use our website, provided those interests do not override your rights.

Consent
Where you have actively consented to certain activities, such as particular marketing or cookie uses where consent is legally required.

Where consent is the legal basis, you may withdraw your consent at any time. The ICO specifically requires privacy notices to explain rights such as withdrawal of consent where relevant.

5. Payment Information

Payments may be processed by third-party payment providers available through our Shopify store.

We do not normally receive or store your complete payment card details. Payment providers process payment information according to their own privacy and security practices.

We may receive limited payment-related information such as:

  • Payment status
  • Transaction reference
  • Payment method
  • Amount paid
  • Billing details

6. Shopify

Our online store is hosted through Shopify.

Shopify may process personal information on our behalf in connection with hosting our store, processing transactions, website functionality, analytics and related services.

Your information may therefore be processed by Shopify and its service providers in accordance with their applicable privacy terms and data protection obligations.

7. Cookies and Similar Technologies

Our website may use cookies, pixels and similar technologies to:

  • Operate essential website functions
  • Remember preferences
  • Understand website traffic
  • Analyse user behaviour
  • Measure advertising performance
  • Improve marketing campaigns
  • Personalise content or advertising where permitted

Some cookies are essential for the website to function, while others may require your consent.

The ICO advises that privacy and cookie information should be clear, accessible and transparent.

You may manage your cookie preferences through our cookie banner or browser settings where available.

8. Marketing Communications

Where permitted by law, we may send you marketing communications about Happy Kitchen products, promotions or offers.

You can unsubscribe at any time by:

Unsubscribing from marketing communications will not prevent us from sending essential transactional communications relating to your purchases.

9. How We Share Personal Information

We may share personal information with trusted third parties where reasonably necessary to operate our business.

These may include:

  • Shopify
  • Payment processors
  • Email service providers
  • Digital product delivery providers
  • Website hosting and technical providers
  • Analytics providers
  • Advertising platforms
  • Fraud prevention services
  • Accountants, legal advisers or professional consultants
  • Government authorities where legally required

We do not sell your personal information as a standalone commercial product.

The UK GDPR requires organisations to tell individuals who their personal data may be shared with, including relevant categories of recipients.

10. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal data is transferred internationally, we will rely on appropriate safeguards or legally recognised transfer mechanisms where required.

These may include:

  • UK adequacy regulations
  • Approved contractual safeguards
  • Other lawful transfer mechanisms permitted under applicable data protection law

Privacy notices should explain overseas transfers and relevant protections where they occur.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

  • The nature of the information
  • Customer support requirements
  • Accounting and tax obligations
  • Fraud prevention
  • Contractual requirements
  • Legal claims
  • Regulatory obligations

Order and transaction records may be retained for longer periods where required by law.

The ICO requires privacy notices to explain retention periods or how those periods are determined.

12. Data Security

We take reasonable organisational and technical measures designed to protect your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

13. Your Data Protection Rights

Depending on applicable law and the circumstances, you may have rights including:

  • The right to access your personal data
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict certain processing
  • The right to object to certain processing
  • The right to data portability
  • The right to withdraw consent where processing is based on consent
  • Rights relating to certain automated decision-making

These rights are part of the transparency information organisations should provide under UK GDPR.

To exercise any applicable rights, contact:

contact@happykitchenofficial.com

We may need to verify your identity before processing certain requests.

14. Children’s Privacy

Our products and website are not specifically directed at children.

We do not knowingly seek to collect personal information from children where parental or guardian consent would legally be required.

If you believe that a child has provided personal information to us improperly, please contact us.

15. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business
  • Changes to our website or services
  • New technologies
  • Legal or regulatory requirements

The latest version will always be published on happykitchenofficial.com.

17. Complaints

If you have concerns about how we handle your personal information, please contact us first at:

contact@happykitchenofficial.com

You may also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters. The ICO expressly recommends that privacy notices explain how individuals can complain about the organisation’s use of their information.

18. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, contact:

Happy Kitchen
Operated by Nughy Marketing Ltd
Company Number: 17389462
Registered in England & Wales

Office 1589
85 Dunstall Hill
Wolverhampton
WV6 0SR
United Kingdom

Email: contact@happykitchenofficial.com
Website: happykitchenofficial.com