Terms of service

Terms of Service

Last updated: August 2026

These Terms of Service govern your use of happykitchenofficial.com and any purchase made through the website.

The website is operated by Nughy Marketing Ltd, trading as Happy Kitchen.

By accessing our website, creating an order, purchasing a digital product, or otherwise using our services, you agree to these Terms of Service.

Please read them carefully before making a purchase.

1. About Us

Happy Kitchen is operated by:

Nughy Marketing Ltd
Company Number: 17389462
Registered in England & Wales

Office 1589
85 Dunstall Hill
Wolverhampton
WV6 0SR
United Kingdom

Email: contact@happykitchenofficial.com
Website: happykitchenofficial.com

2. Our Products

Happy Kitchen sells digital cooking and recipe-related products, including digital recipe guides, downloadable documents, meal-planning materials and similar digital content.

Unless expressly stated otherwise, all products sold through our website are digital products only.

No physical product will be shipped.

Product descriptions, images, previews and other content displayed on our website are provided to help you understand what is included with your purchase.

Digital content supplied to UK consumers must match its description and meet applicable legal standards.

3. Eligibility to Purchase

By placing an order, you confirm that:

You are legally capable of entering into a binding contract.
The information you provide is accurate and complete.
You are authorised to use the payment method submitted.
You are purchasing the product for lawful purposes.

We reserve the right to refuse or cancel orders where we reasonably suspect fraud, misuse, unauthorised payment activity or other unlawful conduct.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected digital product.

Your order is accepted when we send confirmation of the purchase or make the digital content available to you.

We may refuse or cancel an order before fulfilment where there has been:

An obvious pricing error
A technical problem
Suspected fraudulent activity
Unauthorised payment
Misuse of our website or services

If we cancel a paid order before the product has been supplied, we will refund the relevant payment where applicable.

5. Prices and Payments

Prices are displayed on our website in the currency shown at checkout.

You are responsible for reviewing the total purchase price before completing payment.

Payments are processed through Shopify and/or third-party payment providers.

We do not normally store complete payment card details.

Prices, promotions and discounts may change at any time, but changes will not normally affect orders that have already been accepted.

6. Digital Delivery

Our products are delivered electronically.

Depending on the product and system used, you may receive access through:

A download link
An order confirmation page
Email delivery
A customer account
Another digital delivery method indicated during purchase

You are responsible for providing a valid email address and ensuring that you can access the email account used for your purchase.

If you do not receive your product, contact:

contact@happykitchenofficial.com

7. Immediate Access and Cancellation Rights

Special rules apply to downloadable digital content.

Where you request immediate access to digital content before the end of an applicable cancellation period, we may ask you to expressly consent to immediate supply and acknowledge that your right to cancel may be lost once the download or digital supply begins. UK government guidance specifically requires this consent and acknowledgement for immediately supplied digital downloads.

This does not affect statutory rights where the digital content is faulty, not as described, or otherwise fails to comply with applicable consumer law.

Our separate Refund & Returns Policy provides further information.

8. Licence to Use Digital Products

When you purchase a Happy Kitchen digital product, you receive a limited, personal, non-exclusive and non-transferable licence to use the product for your own personal purposes.

Unless we expressly agree otherwise in writing, you may not:

Resell our digital products
Redistribute them
Upload them to file-sharing websites
Share purchased files publicly
Reproduce them for commercial sale
Claim our content as your own
Modify and resell our content
Provide copies to third parties for commercial purposes

Buying a digital product does not transfer ownership of the underlying intellectual property rights to you.

9. Intellectual Property

All website content and digital products, including where applicable:

Recipes
Written content
Guides
Graphics
Branding
Logos
Designs
Layouts
Downloadable documents
Photography
Illustrations

are owned by or licensed to Nughy Marketing Ltd / Happy Kitchen, unless stated otherwise.

They are protected by applicable intellectual property laws.

Unauthorised reproduction, distribution or commercial use may result in suspension of access and, where appropriate, legal action.

10. Personal Use

Our recipe guides are intended for personal, non-commercial use.

You may use the recipes to prepare meals for yourself, friends or family.

You may not reproduce or package our guides for resale, distribute the digital files to customers, or use substantial portions of the guides to create competing commercial products without our written permission.

11. Recipe and Food Information

Happy Kitchen provides recipe and cooking content for general informational and educational purposes.

Ingredients, preparation times, cooking times, serving sizes and nutritional information, where provided, may vary depending on factors such as:

Ingredient brands
Portion sizes
Equipment
Cooking methods
Individual substitutions
Local ingredients

You remain responsible for determining whether ingredients and recipes are suitable for you and anyone consuming the food you prepare.

12. Allergies and Dietary Requirements

You are responsible for checking all ingredients before preparing or consuming a recipe.

Happy Kitchen cannot guarantee that recipes are suitable for particular allergies, intolerances, medical diets or dietary restrictions unless expressly stated.

Ingredients and products may vary by manufacturer and location.

If you or someone you are cooking for has a serious allergy, carefully check all ingredient labels and seek appropriate professional guidance where necessary.

13. Nutritional Information

Any nutritional or calorie information provided is an estimate unless specifically stated otherwise.

Actual nutritional values may differ depending on ingredients, brands, quantities, substitutions and preparation methods.

Our content is not intended to replace professional medical, nutritional or dietary advice.

14. Availability of the Website

We aim to keep our website and digital delivery systems available, but uninterrupted access cannot be guaranteed.

We may temporarily restrict access for:

Maintenance
Updates
Security
Technical issues
Matters outside our reasonable control

Where a technical issue prevents access to a purchased digital product, please contact us and we will make reasonable efforts to restore access.

15. Errors and Product Information

We try to ensure that product descriptions, prices and website information are accurate.

However, occasional errors may occur.

We reserve the right to correct errors or omissions and, where legally permitted, cancel an order affected by an obvious error.

Nothing in this section limits a consumer's statutory rights where digital content does not match its description.

16. Promotions and Discount Codes

Discounts, promotional offers and coupon codes may be subject to additional conditions.

Unless stated otherwise:

Promotional codes cannot normally be exchanged for cash.
Discounts may not be combined.
Promotions may be limited to specific products or periods.
We may withdraw promotions before purchase.

Promotions will not affect an order that has already been completed under the applicable offer.

17. Refunds

Refunds and cancellation requests are governed by our separate Refund & Returns Policy and applicable consumer law.

Nothing in these Terms removes rights you may have in relation to faulty or incorrectly described digital content. UK consumer law provides remedies where digital content is not of satisfactory quality, fit for purpose or as described.

18. Acceptable Use

You must not use our website:

For unlawful purposes
To attempt unauthorised access to our systems
To distribute malicious software
To interfere with website operation
To scrape or copy substantial amounts of website content without permission
To impersonate another person
To engage in fraudulent payment activity

We may restrict access where there is reasonable evidence of misuse.

19. Third-Party Services

Our website may use or link to third-party services, including:

Shopify
Payment providers
Email platforms
Analytics tools
Advertising services
Digital delivery applications

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for third-party websites or services that we do not control.

20. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

In particular, nothing in these Terms is intended to exclude or restrict statutory consumer rights.

To the extent permitted by law, Happy Kitchen is not responsible for losses that:

Were not reasonably foreseeable when the contract was formed
Result from misuse of our products
Result from failure to follow reasonable cooking or food-safety practices
Arise from circumstances outside our reasonable control

Terms that create a significant unfair imbalance against consumers may not be enforceable under UK consumer law, so these limitations must always be read subject to applicable statutory protections.

21. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please review that policy to understand how we collect, use and protect your information.

22. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to:

Our products
Website functionality
Business practices
Legal requirements

The latest version will be published on happykitchenofficial.com with an updated revision date.

Changes will not normally alter rights and obligations already attached to completed purchases unless legally required.

23. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

24. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

25. Governing Law

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you based on your place of residence.

Nothing in these Terms is intended to deprive consumers of mandatory rights available under applicable law.

26. Contact Us

If you have any questions about these Terms of Service, please contact:

Happy Kitchen
Operated by Nughy Marketing Ltd
Company Number: 17389462
Registered in England & Wales